Precise customer development, provide the best user experience

Notification of change of important messages, timely confirmation of sensitive messages

When customers are dealing with some important and sensitive business, we can communicate with customers safely in time, confirm customers' situation in detail, patiently guide customers, and ensure the security of customer information.

In-depth understanding of demand, precise marketing

Through voice interaction, we can screen valuable groups, control their emotions, analyze their needs, and recommend products, services and preferential activities that meet their expectations, making our marketing programs more accurate and easier for customers to accept.

Follow up key order nodes

At the key points of the order, you can give your customers payment guidance and answer their questions through voice, and provide them with order care and logistics care with warm and clear voice and professional attitude. While improving the order conversion rate, you can make your customers have a more satisfactory delivery experience.

Maintain key value customer relationship

At the right time, through thoughtful voice, we will inform our important customers of unfinished appointments, services, reminders and so on. We will greet and bless our customers during holidays, maintain customer relations and improve customer loyalty.

Customer satisfaction poll

After the customer completes a service or participates in an activity, we communicate with the customer timely, understand the satisfaction degree of the customer and the areas we need to improve, judge the customer's mood by tone, adjust the communication state and provide user support timely.

Outstanding communication technology services let your heart's voice be responded to by customers

  • SIP protocol docking voice applications to easily connect customers

    A dedicated call center can be quickly and flexibly set up. Human agents can connect to SIP voice desktops and applications. The office location is not limited, enabling enterprises to communicate with customers easily

  • Intelligent routing, efficient contact

    Multiple routing policies are provided, including directly connected lines of operators. When a task is repeated, a group call is automatically made to improve agent working efficiency

  • View call data in real time

    Call data can be viewed in real time. Each call is recorded and statistics can be generated for each agent

Quick access with 4 steps

  • Sign up

    Authorization key is automatically generated after signing up

  • Protocal setting

    Support SMPP protocol, allow API HTTP interface

  • Docking adjusting

    Adjusting according to mimicking production environment, avoid unknowns in advance

  • Production process

    Submit tasks, report the status in real-time

Start using the art of voice

The power of voice can touch your customer's heart